Now, this is exciting, but it's frightening, because it forces many of us to have to rethink how trust is built and destroyed with our customers, with our employees, even our loved ones.
To je istovremeno i uzbudljivo i zastrašujuće jer nas prisiljava da promislimo o tome kako se povjerenje stvara i gubi s našim klijentima ili našim radnicima, pa čak i našim voljenima.