Companies make goods, but governments, they make public goods. They work on the cure for cancer and educating our children and making roads, but we don't have institutions that are particularly good at this kind of complexity. We don't have institutions that are good at bringing our talents to bear, at working with us in this kind of open and collaborative way.
Poduzeća proizvode dobra, a vlade, one proizvode javna dobra. Rade na lijeku za rak, obrazuju našu djecu i grade ceste, no nemamo institucije  koje su pretjerano dobre u ovoj vrsti kompleksnosti. Nemamo institucije koje su dobre u izgradnji talenata, u radu s nama na ovaj  otvoreni i suradnički način.