I have paid but nothing happens

Like the topic says, I have paid 4 times and my account doesnt update and I’m still on free membership?

Basically, the help you get on this forum comes from other users, not from Hugging Face. Have you contacted Hugging Face support first? website@huggingface.co

Yes, but the answer just told me to change something about my payment method that is already the way it was recommended, so fuck this site.

Your messages aren’t very clear. Still not sure how you want other users to help you. As @John6666 already pointed out the help here comes from other users. In case you still need help, clarifying your issue could help in case anyone has also had a similar experience.

Hmm… In the past, many users encountered a situation where they tried to use a payment method other than a credit card (such as a prepaid credit card or a debit card), and while the request would go through, the payment wouldn’t actually process, resulting in a refund. I wonder how things are now…:thinking: @meganariley